A Record Change needs correcting

  • Unknown's avatar
    lightinstall · Member ·

    Hi, the A record for our website proupfitters.com has been changed and we need it changed back to 158.69.119.197 I would also like to know how this was changed without our permission and how we can avoid this from happening again the future.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thesacredpath · Member ·

    Hi there, proupfitters.com expired on May 10th because the upgrade that it was attached to was not renewed.

    It has not yet gone into redemption, but it may at anytime, so you need to let me know if you are willing to pay to renew it. Renewal is $18.

    If it goes into Redemption, the registrar will assess a $80 fee on top of the $18 for a total of $98 and $106 if you also wanted the private registration.

    If you wish to continue the full upgrade that it was attached to, that would be $99 for the Premium upgrade.

    Let me know as quickly as possible so this doesn’t go into redemption.

  • Unknown's avatar
    lightinstall · Member ·

    Yes, let’s renew it. How do I do that?

  • staff-zinnia · Staff ·

    Good morning –

    I’ve sent a note to our domain partner asking them to renew the domain on your behalf. As soon as we hear back from them we will be back in touch. Typically this only takes 2-3 days.

  • hacchism · Staff ·

    Hi there,

    We could renew your domain and restore it. Now the domain is working properly. As we mentioned earlier, you need to pay the domain’s renewal cost.

    I sent you an email to your account email address. In the email, you can see the manual payment request’s link. So, please pay the renewal fee through the link.

    Thank you in advance.

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