A site used to exist. Ownership transferred hands and the plan was not paid for a number of months. How do I recover the site?
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As stated above, I took over a site that used to exist. I was not aware that there was a paid plan with WordPress. The ‘failure to pay’ notifications went to another email. I have lost the site. How do I recover it?
Site: (email visible only to moderators and staff).
WP.com: Yes
Correct account: Yes -
Hi there!
Generally speaking, you can use the account recovery form to submit the relevant information to us. We’ll then help you via email to get back to the account.
Can you share the address of the site you’re referring to?
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Hello there,
It looks like that’s a self-hosted site with GoDaddy. You would need to reach out for help from them here: https://uk.godaddy.com/contact-us
I hope this helps.
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