about 2 weeks ago, I cancled a wordpress
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about 2 weeks ago, I cancled a wordpress transaction and was expecting refunds, but up till today havent received
The blog I need help with is: (visible only to logged in users)
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Hi there,
I am tagging this thread with MODLOOK so staff can help you with this issue.
Please keep patience while someone from support staff gets back to you.
Thanks!
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Hi imperialexofficial,
Your account shows a refund was sent and there is confirmation of this in your Billing History:
https://wordpress.com/me/purchases/billing
When upgrades are purchased and refunded on the same day, banks often remove the original charge from your statement instead of showing separate debit and credit amounts. I recommend contacting them to ask if this is what they have done — the transaction ID on your receipt will help them locate the charge.
I’ll be here if you have any questions.
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