About 36 hours ago I mapped my domain name kyabramtownhall.com.au

• 

  kyannie · Member · Nov 4, 2014 at 8:29 pm

  • Copy link
  • Add topic to favorites

  I still get this message

  Index of /
  cgi-bin/ Apache Server at kyabramtownhall.com.au Port 80

  is this ok? Have i done something wrong?

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Nov 4, 2014 at 8:59 pm

  • Copy link

  It looks like your domain is not pointing to WordPress.com name servers yet:

  http://en.support.wordpress.com/domain-helper/?host=kyabramtownhall.com.au

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let me know if you have any questions!

• 

  kyannie · Member · Nov 4, 2014 at 9:30 pm

  • Copy link

  I believe I did put in the name servers as you listed above. I am having trouble going back into the domain registers site. Is there any other way I can check if I did it?

• 

  jeremeylduvall · Member · Nov 4, 2014 at 10:45 pm

  • Copy link

  It looks like the name servers are not pointed to WordPress.com as shown here:

  http://en.support.wordpress.com/domain-helper/?host=kyabramtownhall.com.au

  You’ll need to change the name servers in order for the domain to begin working!

• 

  kyannie · Member · Nov 5, 2014 at 3:05 am

  • Copy link

  Thank you all for the advise. My computer helper says they will fix it for me if i can find the IP address of wordpress.com.
  Can you give that to me or where do I find it?
  Thanks

• 

  jeremeylduvall · Member · Nov 5, 2014 at 2:51 pm

  • Copy link

  Our IP addresses can change at any time. For that reason, we recommend mapping your domain by changing the name servers. Can you change your name servers the following?

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

• 

  kyannie · Member · Nov 5, 2014 at 8:15 pm

  • Copy link

  When I press edit domain in the domain management area I don’t get the option called Name Server that is list in the support information on changing name servers. Where can I find this? Am I on the right track?

• 

  jeremeylduvall · Member · Nov 5, 2014 at 10:34 pm

  • Copy link

  The name servers change will need to be done at the registrar where you purchased the domain, not WordPress.com. It looks like you were already able to get this figured out as your domain kyabramtownhall.com.au appears to be loading your site correctly now. Can you confirm whether or not it’s working for you?

• 

  kyannie · Member · Nov 5, 2014 at 10:36 pm

  • Copy link

  Thank you so much. Yes we were able to fix the problem. I appreciate everyone being so helpful it is a pleasure to use wordpress.
  Anne

• 

  jeremeylduvall · Member · Nov 6, 2014 at 3:28 pm

  • Copy link

  Wonderful Anne! Please let us know if you need anything else.