about an email you sent me

  • Unknown's avatar
    janinedoggetthargeraves · Member ·

    Hi you sent me this:

    ‘

    The domain inkwellbristol.com on the site ‘inkwellbristol.com’ will renew automatically in 30 days. You don’t have to do anything — this is just a reminder.

    You will be charged $18 for this renewal on March 29, 2022. This price does not include any applicable taxes which will vary based on your billing address. The charge will be made on your [redacted], and will appear in the statement as WPCHRG.COM.
    ‘

    but i can’t access this domain from my log in. I want to CANCEL it. Please help

    Thank you
    Janine

    Correct account: Unknown

  • staff-doublebassd · Staff ·

    Hi there,

    We’ll need confirmation of ownership from the WordPress.com account the domain is under in order to assist with the cancelation.

    To confirm, you received that via email which is more than likely the email connected to the account. Therefore if you don’t have access to your account or forgot the password, you can request a new password by entering your email address here:

    http://wordpress.com/wp-login.php?action=lostpassword

    Please carefully follow the instructions. You’ll receive an email during the reset process, so make sure that you read it for instructions. If you don’t receive the email right away, check your spam folder, as well, because the confirmation email can end up there.

    Once you regain access to your account, you can follow the instructions on our support page to cancel your domain:

    https://wordpress.com/support/manage-purchases/#cancel-a-purchase

    If you still have trouble, please let us know and we’d be happy to assist.

    Thanks!

  • The topic ‘about an email you sent me’ is closed to new replies.