about domain name

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  ioannismaidanos · Member · Jun 6, 2017 at 10:52 am

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  We own already a domain name , when we started here we pick to use our domain with 2.99 € per month. We follow an incoming mail to confirm our mail adress , but when we get inside to our page we see the address was wrong. We need to use our domain http://www.collage.gr and our page appears like collage.grwordpress.com .Please inform us how we can fix this before get started with our website. My personal e mail is (redacted)
  Best regards

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 6, 2017 at 6:17 pm

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  Howdy –

  I’ll be happy to help sort this out. Remember that these forums are public so it’s best practice to not post any personal details here like an email address. You’ll see that I redacted the one shared already.

  There hasn’t been any upgrades billed to this user account. It looks like college.gr is an existing website already. Is this your site?

  If you are not the owner of the college.gr domain then you’ll need to pick another option as someone else already owns it.

  if you own college.gr then all you need to do is setup domain mapping via our Personal Plan (or plan of your choice). You can get started at wordpress.com/pricing/ and then follow these step-by-step instructions after you upgrade the account:
  https://en.support.wordpress.com/map-existing-domain/