About my refund

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  alton0512 · Member · Jan 16, 2019 at 5:39 am

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  i am coming to ask about the follow up of my refund of the wordpress update. it is already been 10 days ago and i haven’t receive my money yet

  The blog I need help with is: (visible only to logged in users)

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  ninadpatil01 · Member · Jan 16, 2019 at 5:47 am

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  Hi there,

  I am tagging this thread with MODLOOK so staff can help you with this issue.

  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thanks!

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  kokkieh · Staff · Jan 16, 2019 at 7:11 am

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  Hi there,

  We issued your refund on 7 January. That is nine calendar days ago. Refunds can take up to ten business days to process, and that depends on processing times at your bank over which we have no control.

  If you don’t see the refund reflected in your account after ten business days, please follow up directly with your bank, as that would be a delay on their end.