About new editor
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When will wordpress be up again so l can use it and can I keep my old format?.
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Hi @jayceecommentaries, if you’re running into an issue can you send a link to an affected post? Let us know what’s wrong and we’ll see what we can do to address it.
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When I go to write a new blog in Jaycee;s commentaries it just comes up bank with your logo on it.I understand you’re getting a new editor.I just want to know when I can resume my blogs here the way they are.Right now I have to write them in an e-mail and send them out.When will you’re new editor be running so I can resume again.
Thanks
Jim Clayton
trump Goes On one One with Chris Wallace -
Hi Jim,
Everything should be running smoothly. Have you tried to clear your browser’s cache? You can find here more information on how to clear the cache depending on your browser:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
If that does not help, please try using a different browser and let me know how that goes.
We’ll also need the full address of your site to have a closer look. -
I still get the white page with your logo on it.I tried internet explorer and I still get it.How do I clean my browser?I’;m not hat tech savvy. Where do i go to do that? Can you guys do that from where you are or is there phone number I can call so you can instruct me over the phone?My site address is Jaycee’s (email visible only to moderators and staff)
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The link that staff-mckluskey provided above explains how to clear your browser cache in the most popular browsers.
This is not something we can do for you, as don’t have any access to your computer.
We don’t provide phone support, so unfortunately guiding you how to do this over the phone is not possible.
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