about payment and domain

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  halachal · Member · Aug 9, 2018 at 9:37 am

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  dear sir
  I paid INR 4200/- for plan
  but no response and deducted from bank account
  second one thing is that how can I transfer my domain to wordpress.com
  ( I have authorisation code) where can put authorisation code for transfer domain to wordpress.com
  plz reply,guide and oblige me
  regards
  Raghavkirti
  (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · Aug 9, 2018 at 9:49 am

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  Hi Raghavkirti,

  I have added the “modlook” tag to get the staff’s assistance. Please wait for a staff member to check your account and get back to you.

  Here is the domain transfer guide.
  https://en.support.wordpress.com/incoming-domain-transfer/

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  kokkieh · Staff · Aug 9, 2018 at 11:51 am

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  Hi there,

  Our system shows your payment was declined by your bank – it never went through. Can you please contact your bank and make sure with them whether the funds were deducted? It’s possible that they added the charge to your statement, but haven’t removed it yet after it failed. Also make sure your card is enabled for international purchases, as that’s the most likely reason why it failed.