About Refund for my blog

  • Unknown's avatar
    kujtimmorina · Member ·

    Dear Staff,

    Since beginning of July 2016 i have a personal blog;kujtimmorina.com On 2 july 2018, the contract was removed automatically but even before this date, i decided to close it for personal reasons. So i asked for Refund but it’s not happening. Last week i contacted via internet with one member of your staff, may be was a manager that promised me to solve this problem. i received also an e-mail from Pule Phatedi and then i went to the bank the next day and again i went today but they told me that there is not any Refund yet or transfer of money back to my account. If not, within 15 July, i have to pay from my account some 81 Euro for that.
    Please help. Today i removed myself my personal blog because as I
    told you i want to close it.

    Kind regards
    Kujtim Morina

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    I marked this threath with modlook to get help from Staff.

  • staff-zinnia · Staff ·

    Hi Kujtim –

    Thanks for reaching out to us about the refund. I can see that we processed a complete refund on 2018-06-22 for $99.

    Normally, it only takes about ten days for that money to reach you. But, this can vary depending on your banks own policies.

    My suggestion is that you reach out to your bank and ask them when they will put the money back to your account. It is out of our hands since we have released the funds to them already, back on June 22nd. Sometimes, they take 1-2 billing cycles to do this. Sometimes, they just remove the original charge on your statement and don’t make any note of a “refund” occurring. This is why it is best to check in with the financial party directly.

    Write back to me here if you need anything else from us.

  • staff-zinnia · Staff ·

    staartmees – Thanks for tagging this one.

  • The topic ‘About Refund for my blog’ is closed to new replies.