About Refunds

• 

  teknobeyin · Member · Mar 12, 2020 at 10:11 am

  • Copy link
  • Add topic to favorites

  Dear Happiness Team,

  I canceled the package I bought.
  However, there is no refund yet.

  When is the fee refunded?
  Haydar,

• 

  staff-mckluskey · Staff · Mar 12, 2020 at 11:07 am

  • Copy link

  Hi Haydar,

  Refunds usually take 5-10 business days to appear on your statement, but some banks outside of the United States may require more time to process the refund.

  I can see that your charges were refunded on March 7th so you may need to wait a few more days. You can also reach out to your bank and give them these numbers which will help them find the transactions:

  ARN: 74492150067637007839725
  ARN: 74492150067637009224132