About repeat mail.

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  xcitedespayment · Member · Feb 24, 2018 at 1:43 pm

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  We are using your WooCommerce account at the moment, and there’s few questions that we would like to request to you.
  Recently when we received our customer’s Bitcoin application. Generally speaking, we suppose only received one e-mail for one application. But sometimes we received more than one e-mail with one application. We would like to know what has cause this happened. Thank you very much, we sincerely appreciate for your help.
  Sorry for bothering, but could you send the reply to the following e-mail address.

  (email visible only to moderators and staff)

  And there is one more thing, it took me a great effort to find your contact detail…

  This is one of the e-mail detail which has been sent couple of times.
  Riku1011様からのご注文を受けました。注文内容は以下です：
  注文番号 568 (2月 20, 2018)

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  ismaeliea · Member · Feb 24, 2018 at 3:23 pm

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  @xcitedespayment,

  Can you please confirm for me the website you are working on, so that I can help you further with this issue? Let me know how it goes. Thanks!

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  xcitedespayment · Member · Feb 24, 2018 at 4:44 pm

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  Following URL is the website that i am working on.
  https://www.xcitedes.com/

  Thanks a lot.

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  timethief · Member · Feb 24, 2018 at 5:07 pm

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  That site is not on our WordPress.COM servers. We cannot help you here. Contact your web host for hosting issues and post to WordPress.org support for software issues.

  Important information:
  The only way to resolve issues with woocommerce accounts on WordPress.ORG software installs is to contact the team directly at woocommerce.com. https://woocommerce.com/contact-us/?_ga=1.63687215.180389535.1487007371

  We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.