About the author not working
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On this site, there are multiple authors. When some people write, an automatic “about the author” shows up at the bottom, but for others it doesn’t work. We’ve updated their gravatar and their wordpress profile , and nothing has changed. Anyone have any tips on how to get the profiles to work? Thanks!
The blog I need help with is: (visible only to logged in users)
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Sorry but that site you are referring to is not hosted WordPress.COM. Our support docs do not apply to any sites that are not hosted by WordPress.COM and we do not provide support for them. You are posting to the wrong support forum to get help with your WordPress.ORG issue. We cannot help you here.
WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
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