About the refund of the cancellation plan

  • Unknown's avatar

    WordPress usage does not meet my requirements, then I canceled the automatic payment function, and then on my purchase page there is a button to cancel the plan, click on the cancel plan, choose to fill in the feedback and then confirmed, now I can’t see the progress of the refund, I need help

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Mind a refund is only possible during a limited time frame – https://wordpress.com/support/refunds/#refund-periods

    After processing, refunds usually take about seven to ten business days to appear on your bank or credit card statement. International refunds may take longer to reach you. Your bank can tell you when to expect the refund and how it will be listed on your statement.

    You will see a record of the refund immediately in your WordPress.com billing history.

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