Accept Invitation button doesn't work in Outlook 2007 (invite new user e-mail)

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  facharles · Member · Mar 20, 2014 at 9:07 pm

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  When inviting new users to my blog, users trying to accept my invitation that are using Outlook 2007 find the ‘Accept Invitation’ button in the invitation e-mail doesn’t work or do anything. For others using different e-mail programs, the link works. I’ve checked with our IT dept at work and they think it is a WordPress issue.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 20, 2014 at 9:13 pm

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  Thanks for the report. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jeremeylduvall · Member · Mar 27, 2014 at 10:17 pm

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  Hi @facharles,

  I’m happy to look into this for you. Can you confirm that the users experiencing trouble are viewing the HTML format of the email and not the Rich Text format? There should be a toggle switch within Outlook 2007 to toggle between the message formats.

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  facharles · Member · Mar 28, 2014 at 4:15 pm

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  Hi Jeremey,
  All users appear to be viewing the HTML format of the e-mail. Thanks.

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  jeremeylduvall · Member · Mar 31, 2014 at 4:43 pm

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  Hi @facharles,

  I’m still working on troubleshooting this issue. Can you upload a screenshot of the email loaded in Outlook 2007? Instructions can be found here:

  Take a Screenshot

  Let me know once you have a screenshot uploaded, and I will take a look!

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  facharles · Member · Mar 31, 2014 at 7:49 pm

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  Screenshot has been uploaded to my media library. Here is the URL:
  

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  jeremeylduvall · Member · Apr 1, 2014 at 3:47 pm

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  Hi @facharles,

  I went ahead and responded to your request through private email. Please keep all additional responses there to prevent confusion!