accepting editing invite

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  hecksteve · Member · Mar 9, 2023 at 4:02 am

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  Getting an ‘unknown token’ error when I try to ‘join’ after accepting invite to become an editor.

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  staff-zinnia · Staff · Mar 10, 2023 at 3:59 pm

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  Howdy –

  Thanks for writing to us. I’ll be happy to take a closer look at this. Which site were you invited to work on? Please share the URL. Thanks.

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  hecksteve · Member · Mar 12, 2023 at 10:50 pm

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  Home

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  staff-totoro · Staff · Mar 12, 2023 at 11:27 pm

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  I see in your account activity that you updated your email address sometime shortly after you were invited as to greenwavehalloffame.wordpress.com. I don’t see anything incorrect about the way the invite was created, but I’m thinking the change to your account may have affected it.

  Please ask the site admin to cancel the existing invite from their end and send a new one. If you continue to have this issue even after getting a new invite, please have the site owner contact us directly for assistance at https://wordpress.com/help/contact

  That way we can work with them directly to sort out any issues we’re seeing, which is difficult do do without their help.

  Thanks!