Accepting payments…

  • Unknown's avatar
    greged1f7fa5896 · Member ·

    I am trying to process my first order with Stripe as the payment source and have this message: Stripe charge authorized (Charge ID: [redacted]). Process order to take payment, or cancel to remove the pre-authorization. Order status changed from Pending payment to On hold.
    My question is what is it asking me to do to ‘Process order to take payment’? Just change the status on WooCommerce to completed?

  • kokkieh · Staff ·

    Hi there,

    Please don’t post sensitive info like Stripe payment IDs in public forums. That’s almost as bad as posing your credit card number somewhere public. I’ve removed that ID from your post above.

    This forum only provides support for sites hosted on WordPress.com. For help with the WooCommerce plugin for the open source WordPress.org software, please contact their support directly:

    If you’re only using the free version of WooCommerce you can post in their support forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you need help with a premium add-on you can reach them here:

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