Access

• 

  mcollis56 · Member · Feb 2, 2022 at 1:58 am

  • Copy link
  • Add topic to favorites

  The website jamieking.com.au was built by someone who is no longer available. I have been asked to re-build the site but the client (Jamie King) does not have the passwords or data to access the wordpress dashboard. Can this be resolved?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-mckluskey · Staff · Feb 2, 2022 at 10:31 am

  • Copy link

  Hi there!

  That site is not hosted on WordPress.com, so we won’t be able to help with retrieving access to it. There are some useful tips on this page, though:
  https://wordpress.org/support/article/resetting-your-password/.

  Contacting SyraHost may also help.

  If you’d like to rebuild the site here on WordPress.com, let us know a bit about what your ideas are. We’ll be happy to advise more.