access

• 

  pkbreastcancersupportuk · Member · Mar 13, 2023 at 10:18 am

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  I don’t seem to be able to get access to my business site anymore.

  and you don’t seem to be able to fetch the information?

  emails could be any of the following.
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)

  Self-declared URL: http://www.zenoak.co.uk
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-doublebassd · Staff · Mar 13, 2023 at 5:35 pm

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  Hi there,
  
  So after checking your site, I noticed two things. The site you are trying to access is https://zenoaktherapies.wordpress.com/, and it is connected to a different account than the one you are reaching out from, ehitchie67. You’ll need to log out of pkbreastcancersupportuk and in ehutchie67 to gain access to the site. It’s connected to the third email you provided.
  
  Secondly, http://www.zenoak.co.uk is hosted elsewhere but is masking your WordPress.com site. If you need assistance with the domain, you would need to reach out to your domain host.
  
  Hope this helps.