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  c89524f68db3517 · Member · Mar 6, 2024 at 2:14 pm

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  Hello,
  I am new to Rudolph Community and Care and our ex-president used to handle all of the technology. We are getting emails that someone is attempting to login to our account. Can you assist with getting me access or help understand how we are connected via wordpress? We use Ionos for hosting our domain I believe.

  Thanks,
  Scott

  Self-declared URL: (email visible only to moderators and staff)
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-oikake · Staff · Mar 8, 2024 at 8:39 am

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  Hi,
  
  I’ve checked it, and the site rudolphcc.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

  

  WordPress.com vs. WordPress.org

  in WordPress.com Support

  6 min read

  WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

  Your site is hosted with Ionos. You need to contact them to get assistance with this site.
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!