access
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Hello,
I am receiving the following message. I don’t know what I’ve done. I also disconnected the Jetpack trying to fix it, which did not.. please help :(
Fatal error: Call to undefined function is_plugin_active() in /home1/billiebi/public_html/wp-content/plugins/yoast-seo-settings-xml-csv-import/yoast-addon.php on line 102
The blog I need help with is: (visible only to logged in users)
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This is the wordpress.COM support forum where we provide support only for wordpress.COM hosted blogs. That site is not hosted here and we do not provide support for it. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs.
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
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