access
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Hi- I am the new Yearbook adviser for our school newspaper. The previous owner of the cite, Elizabeth DeOrnellas, has been removed from our e-mail List serve. She thus can not access the site as she has forgotten her password and has no way to retrieve the password information.
How can I prove that I am who I say I am so that I can take over the site? She said she attempted to contact the help desk on here and got no where. Thanks.
The blog I need help with is: (visible only to logged in users)
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Companies, groups and/or organizations of any kind do not own blogs. There is no unofficial process for taking over any site. It must be done correctly.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you do not have the required access you need to contact the person who owns the site, who registered the accounts and sites under them and have them transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If the site’s actual owner checks each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. The site’s actual owner has to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
If the site’s actual owner cannot provide proof ownership to Account Recovery Staff, so they can be contacted by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.
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