access

  • Unknown's avatar
    pageoliviar · Member ·

    Hello.
    I am writing about my companies account, VerdeOeste, that i cant get into for some reason. I cant log in nor can we see the page online it says theres problems with security. Please as a matter of urgency advise me on how to fix this problem. Many thanks

    The site I need help with is http://www.verdeoeste.pt/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and is hosted by a company called DonDominio. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress sites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:
    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article: https://en.support.wordpress.com/com-vs-org/

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