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  wonderhuman423 · Member · Oct 10, 2021 at 12:38 pm

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  Hi i was changing my website contact email and now on my page appears that i.dont have a site, from my phone i can edit it, but i cant do it from the app.

  Please help

  WP.com: Yes
  Correct account: Unknown

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  amirudra789 · Member · Oct 10, 2021 at 12:50 pm

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  Hello

  Could you please share your site URL in question so we can assist you better.

  Regards:

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  wonderhuman423 · Member · Oct 11, 2021 at 12:08 am

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  ホーム

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  fstat · Staff · Oct 11, 2021 at 7:30 am

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  Hi there,

  That site is owned by a different account than the one you’re currently logged in to. To be able to manage that site you need to log in to that other account of yours.

  If you cannot access that other account, please follow our Account Recovery guide:

  https://wordpress.com/support/account-recovery/

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  wonderhuman423 · Member · Oct 11, 2021 at 12:59 pm

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  Hi

  Hope you are well.
  The ID thay appears on my credit card is：
  [redacted]

  Please let me know if is there anything else that i should send or do from my side.

  Thank you.
  Best,
  Aya

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  supernovia · Staff · Oct 11, 2021 at 4:20 pm

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  Hi Aya, it’s best to fill out the secure form rather than post account recovery information publicly.

  I’ve redacted those details and will contact you via email.