Access Account

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  hello6253bd5bd1 · Member · Oct 21, 2021 at 11:52 pm

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  I am trying to access my account, but i can’t get in. I have tried the account recovery tool and nothing works. I have used every possible email option and not working…I have money going out of my account from wordpress for a website i do not use. I can’t use the chat as that is for premium accounts…but i can’t login.

  WP.com: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Oct 22, 2021 at 12:02 am

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  What is the URL of the site you’re trying to access?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  hello6253bd5bd1 · Member · Oct 23, 2021 at 8:56 am

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  Hi,

  Thanks for your reply. I am trying to access https://georgegribbin.nz/. I can’t get in i have tried the account recovery but in a constant loop as it says that I have access to my account but i don’t. It is hosted by wordpress. I have no idea what has happened. I have had a payment go out from wordpress, but i can’t cancel the payment. I also can’t get hold of anyone. Can you please get hold of me on the email [redacted] to resolve this? Thanks

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  supernovia · Staff · Oct 23, 2021 at 8:59 pm

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  Sure, we’ll reach out.