Access Admin Panel

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  amylightfootd5cfc0f55b · Member · Apr 20, 2023 at 11:12 am

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  We’ve migrated our website from WordPress to Shopify. We can no longer access our admin panel even though we still technically have an account.

  How do we access our admin panel so we can export our database?

  Self-declared URL: https://maneaddicts.wordpress.com/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  machellie · Staff · Apr 20, 2023 at 6:23 pm

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  Hi there, @amylightfootd5cfc0f55b!

  Thanks for reaching out.

  There is not an existing site with the address maneaddicts.wordpress.com. Did you maybe mean https://maneaddicts.com/? That site was never hosted here with us at WordPress.com but it does look like you may have been using WordPress with another host (WordPress.org or self hosted site).

  We can only offer support for sites hosted here with us at WordPress.com.

  Should you need help with your self-hosted WordPress site, you will want to contact your host.

  You can view the differences between WordPress.com and WordPress.org here:

  https://wordpress.com/support/com-vs-org/

  For additional help with your WordPress.org website, visit the support forum at https://wordpress.org/support.