access, being able to administrate

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  blproulx1 · Member · Dec 20, 2022 at 5:10 pm

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  I cannot administrate my site currently. I see 2 meesages that seem to be clues: ‘You haven’t created content’ (though it tracks that I have posted 101 posts) and ‘the site cannot be accessed (red exclamation notice)

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Dec 20, 2022 at 8:10 pm

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  Hi there:

  If you’re seeing that message on your WordPress.com dashboard, it’s because your site brendaproulx.com uses the Jetpack plugin, but it is not properly connected to your WordPress.com account.

  Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  Reach out to Jetpack support and they can advise how to fix your connection issue.

  If you still have trouble, contact your host Bluehost for help.

  I hope that clarifies things!