Access blocked to my website since yesterday (.com Premium: https://kinokast.org )

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  prosperjerominus · Member · Apr 21, 2020 at 9:46 am

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  Hello SUpport,

  I have a current wordpress.com Premium account with the domain name: https://kinokast.org

  Since this morning I have no access to the website.

  It says either that the domain is available (???) or displays this message:

  —
  The connection has timed out

  The server at kinokast.org is taking too long to respond.

  The site could be temporarily unavailable or too busy. Try again in a few moments.
  If you are unable to load any pages, check your computer’s network connection.
  If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

  Try Again (button)

  —
  None of the tips above work.

  My browser is Firefox, but same happens under Safari and Chrome.

  Can you give support here?

  Many many thanks!

  Jerominus

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  staff-zinnia · Staff · Apr 21, 2020 at 4:14 pm

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  Hi –

  You’ll need to sign in to your other account. The one that you’re using here is not connected to the site in question.

  If you need help locating the proper credentials use this page:

  Recover Your Account