Access Chat Support

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  mizzbee11 · Member · May 5, 2017 at 2:43 am

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  How do I access the Chat Support with the Happiness Engineers? I can’t find it anywhere!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 5, 2017 at 2:47 am

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  This thread is tagged for Staff support https://en.forums.wordpress.com/topic/delete-my-account-674?replies=2#post-2938621

  Live chat is only available to users who own an upgrade plan. For accounts with no upgrades the contact form will just bring you back to the forums, and for accounts with legacy single-upgrades the contact form will submit an email ticket.

  Plan owners can access live chat 24/5 Monday to Friday, and US business hours over weekends, provided there are enough operators available.

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/