Access Denied

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  ashleyad316af197 · Member · May 27, 2020 at 5:33 pm

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  I wok at Dixon Place Theater. We use WordPress. When I try to login by typing http://www.dixonplace.org/login in the address bar. I get ‘access denied’ written on a blank white page. Help!!

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  supernovia · Staff · May 27, 2020 at 8:30 pm

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  Hi there, this is a self-managed copy of WordPress through another host. It’s quite different from a site that is on our servers.

  And since your site is not here on our servers, we don’t have access to help you regain access. But I may be able to point you in the right direction.

  First contact your host to be sure you have backups and can access the hosting side of your site, then read all of these these instructions from WordPress.org to determine which method you want to use to regain access to your installation:
  https://wordpress.org/support/article/resetting-your-password/

  As long as you can log into your hosting account, you should be able to regain access. Then if you need more help, head to to the forums for self-hosted sites: https://wordpress.org/support

  Good luck!