Access denied

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  mapmansteve · Member · Sep 2, 2025 at 3:06 pm

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  Access has been denied to my free WordPress account that has been in use since 2017.
  Why? How can I reconnect to carry on editing/using?

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  adusman402 · Member · Sep 16, 2025 at 10:09 am

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  Hi @mapmansteve,

  If you know the email address connected to your WordPress.com account associated with your site and have forgotten the password, you can use the Lost Password form below to reset it:

  https://wordpress.com/wp-login.php?action=lostpassword

  If you don’t remember your login information, or if the email address or username you entered isn’t recognized, you can follow the steps here to verify your identity and recover your account:

  https://wordpress.com/support/account-recovery/#verify-your-account-ownership

  If it isn’t possible to verify your identity, access to the account cannot be granted for security reasons. We have a strict policy to protect users from third parties who may attempt to gain unauthorized access to their accounts. You can read more about this here if ownership cannot be verified:

  https://wordpress.com/support/account-recovery/#if-ownership-cannot-be-established