access my domain
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I have a registered domain adraaja.com. I am unable to access it. Please help.
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Hi there,
Thanks for providing your site URL. It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted at Bluehost.
You can reach out to their support team here:
https://www.bluehost.com/contact
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
I hope that helps :)
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Be sure you’re logging in at http://adraaja.com/wp-admin too.
If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
https://wordpress.org/support/article/resetting-your-password/As long as you can log into your hosting account, you should be able to regain access. Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support
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