Access my website to change nameservers

carolelyden · Member · Feb 1, 2018 at 4:14 am
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I am trying to access my domain Liveloveandblossom.com so I can change the nameservers. I did unfortunately close my hosting account with siteground but now am opening it again but nameservers are incorrect. Please advise, Thanks
dphyled · Member · Feb 1, 2018 at 4:58 am
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Hello Carole Lyden,

Since your domain, liveloveandblossom.com, is still hosted by SiteGround, you will need to contact them to make the changes.

You said you are currently re-opening your account with them, correct?
Perhaps you could try contacting their support at https://www.siteground.com/support

Take care and best of luck
carolelyden · Member · Feb 1, 2018 at 5:06 am
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I have already contacted them and they sent me to the registrar who sent me to wordpress.com who are the resellers.

It seems my site is somewhere in the ether. My fault for closing it down.
dphyled · Member · Feb 1, 2018 at 5:15 am
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I see! I’m sorry to hear about the trouble you’ve been having with this.

I will tag this thread with modlook to flag it for staff attention, and they will be able to provide further help.
carolelyden · Member · Feb 1, 2018 at 5:27 am
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Hi , thanks for your help.
kokkieh · Staff · Feb 1, 2018 at 8:08 am
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Hi there,

The domain, liveloveandblossom.com, is registered with us, but it looks like you used a different account to register it. If you log into the account, carolelyden14, you’ll be able to make changes to the domain, including updating the name servers.

If you don’t remember your password for that account, you can find our account recovery options here:

Recover Your Account
carolelyden14 · Member · Feb 1, 2018 at 2:36 pm
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Fantastic. Changed nameservers no problem. Much appreciated.

Carole
kokkieh · Staff · Feb 1, 2018 at 5:03 pm
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Excellent! Thanks for letting me know :)

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