access our site

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  reescandee · Member · Nov 5, 2018 at 10:18 pm

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  we created the following site:

  Touch the Heart, Reach the Mind

  We cannot access this site to update.

  Can you help?

  Rees Candee

  The blog I need help with is: (visible only to logged in users)

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  garysixtyeight · Member · Nov 5, 2018 at 10:33 pm

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  Hi there,

  That site belongs to a different user account to the one you’re currently logged into.

  Please log out of the reescandee account, then try logging in with the username rwcandee.

  If you’re unable to remember the password for rwcandee, please try following the account recovery steps outlined at the link below.

  Recover Your Account

  I hope this helps :)

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  rccd61ad21fef72 · Member · Nov 5, 2018 at 11:30 pm

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  Thank you for taking the time to offer guidance. Unfortunately the pathways you pointed out are not bearing fruit.
  Best,
  Rees

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  garysixtyeight · Member · Nov 6, 2018 at 2:23 am

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  You appear to have created another new account 3 hours ago.

  Please log out of both rccd61ad21fef72 and reescandee, then try logging in with the username rwcandee.

  When logging in, please do not enter an email address and do not use the ‘Connect with Google’ feature – only enter rwcandee as the username along with your password.

  If you’re unable to successfully enter the password for rwcandee, please follow the account recovery steps at https://en.support.wordpress.com/account-recovery/

  If you’re still unable to log in as rwcandee, please provide specific details of the issue you have accessing the account – are you unable to remember the password for it, are you unable to reset the password, are you unable to provide proof of ownership for it?