Access purchased theme file

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  viiicarter2013 · Member · Feb 15, 2017 at 11:52 pm

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  How can I download/ access theme files purchased through wordpress.com?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 15, 2017 at 11:54 pm

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  Have you read the relevant support doc for premium themes?
  https://en.support.wordpress.com/premium-themes/

  How To Get a Premium Theme
  https://en.support.wordpress.com/premium-themes/#how-to-get-a-premium-theme

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  timethief · Member · Feb 15, 2017 at 11:55 pm

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  NOTE: Be aware that themes that are licensed and adapted to run on wordpress.COM software cannot be transferred to wordpress.ORG sites and the reverse is also true.

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  viiicarter2013 · Member · Feb 16, 2017 at 12:57 am

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  Doesn’t that seem a little strange to anyone? Especially considering the premium prices for a wordpress.com theme… why wouldn’t WordPress give you complete access to those files? Imagine if you bought a theme on wordpress.com just to test the waters, and then you’re ready to move over to wordpress.org, but want to keep the same theme that you probably paid $50-$60 bucks for… Seems a little unfair to have to pay twice for what basically is the same exact product.

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  viiicarter2013 · Member · Feb 16, 2017 at 12:57 am

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  Thanks @timetheif for the response!

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  timethief · Member · Feb 16, 2017 at 2:53 am

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  WordPress.COM theme versions are not transferable to wordpress.ORG software installs. You can contact the theme designer to get a wordpress.ORG version of the theme. Provided you are within the time frame for wordpress.com premium theme refunds from wordpress.com you can apply for one and cancel the premium theme upgrade.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Premium themes https://en.support.wordpress.com/premium-themes/

  Note: Premium Themes that are set up for WordPress.com use only cannot be transferred to self-hosted WordPress.org sites. Some Automattic-developed Premium themes can be transferred to a self-hosted site at no charge, as part of a Guided Transfer. Please post in the Premium theme forums if you’d like to know whether your theme qualifies.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/