Access site lost

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  archersherouville · Member · Nov 17, 2022 at 10:12 am

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  Hi,
  I am not able to access to my web site.
  I changed in WP the URL welcome page from http to https and since this modification I am not able able to access at my maon page (walcome).
  Could you do something because I don’t have access anymore to my WP page.
  Thnaks in advance

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Nov 17, 2022 at 10:31 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  archersherouville · Member · Nov 17, 2022 at 10:47 am

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  http://www.archers-herouville/

  Thanks

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  amiteshg93 · Member · Nov 17, 2022 at 3:58 pm

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  Hello again,

  Could you please verify that the URL is correct?

  :)

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  archersherouville · Member · Nov 17, 2022 at 4:24 pm

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  Hi,

  Yes it’s correct.
  The same with Https is also available

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  staff-95percentghost · Staff · Nov 18, 2022 at 1:04 pm

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  Hi, the domain archers-herouville/ is incomplete – you’re missing an extension like “.com” or “.fr”.

  Are you aware of what extension is used for your domain? For example, should it be archers-herouville.com or a different address?

  Please bear in mind that we are able to help with sites that are hosted here with us on WordPress.com, but for sites using the WordPress software from WordPress.org, there is a community forum at this address:
  https://wordpress.org/support/forums/

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  archersherouville · Member · Nov 18, 2022 at 1:41 pm

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  Bienvenue à tous !

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  staff-zinnia · Staff · Nov 18, 2022 at 3:05 pm

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  Thanks for clarifying.

  Unfortunately, the site is hosted through ui-dns.com not WordPress.com. It’s not on our servers, so we don’t have any access to provide further help and troubleshooting.

  The best thing is to talk with your hosting provider or visit the volunteer network via https://wordpress.org/support/forums/

  If a managed hosting environment is a better solution for your project then we’d love to chat more. With WordPress.com’s managed hosting, you don’t have to worry about any back end details on the site. Our team takes care of everything and you get to focus on the content.

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  archersherouville · Member · Nov 18, 2022 at 3:21 pm

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  Thanks for your feedback.
  Best regards
  Eric