Access to Account

  • Unknown's avatar
    thomfox120 · Member ·

    HI All – Back in 2012 I set up a blog using the WordPress platform. I kept it active for several years but fell off the last several. I have been getting billed thru my PayPay account for $26.00. When I try to access my WordPress account for that blog it is not recognizing the username or password. So i can’t access he blog ( The Well Seasoned Athlete) or the account to manage either one.
    Can you help me with this please?
    You can reply to (email visible only to moderators and staff) OR (email visible only to moderators and staff).

    thanks

  • staff-zinnia · Staff ·

    Howdy –

    No problem. We can get you squared away. That $26 charge sounds like a domain renewal for a custom domain. Are you able to share the site URL or domain in question here? With that information I can find the correct account to evaluate further.

    The account can be recovered with your payment details too. Submit them on this form: https://en.support.wordpress.com/account-recovery/

    DO NOT post those details in this public forum. They are specific to your account so anyone who gets ahold of those can also access your account.

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