access to admie

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  klandad28f4db911 · Member · Dec 6, 2022 at 11:39 pm

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  we’re trying to get admin access but it’s not letting me in.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Dec 7, 2022 at 12:51 am

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  Hey there, these forums are for the free sites we host at WordPress.com. The site you mentioned uses the free WordPress code. Still, we often get requests from folks who are just logged into the wrong account, and end up listing the wrong site, too, so can you confirm what site you need help with?

  If you need help with https://addictionresearchinstitute.org/wp-admin , I’d recommend checking in with your hosting provider. Or, there is another set of forums for the free WordPress software:
  https://wordpress.org/support/forums/

  This summary explains the difference between the free WordPress software and our managed hosting at WordPress.com. Let us know if you have any questions about our services!