Access to all aspects of Settings menus?
-
Having problems uploading images to my blog and have been trying to work through the help documentation. It appears that there are other “Media” settings that are available that can be customized. I’m not seeing any ability from my dashboard to find that settings submenu. Same goes for trying to access a settings page that allows me to set the relevant time zone.
Not sure whether the media settings are really my image uploading problem/solution or not, but I can’t troubleshoot that as a possible solution without being able to access the “media” settings submenu. Perhaps I’m missing some administrative settings page?
The blog I need help with is: (visible only to logged in users)
-
Same goes for trying to access a settings page that allows me to set the relevant time zone.
To confirm your timezone is correct know the default timezone is UTC time. You can reset your timezone here > Settings > General. Select the closest city to you in the same timezone in the drop-down menu you see there and then click “save changes”.
-
Having problems uploading images to my blog and have been trying to work through the help documentation.
What are the file extensions of the images please?
https://en.support.wordpress.com/accepted-filetypes/#imagesWhat are the image files sizes?
Troubleshooting images http://support.wordpress.com/images/troubleshooting-images/
If none of the troubleshooting images tips help Staff need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
It appears that there are other “Media” settings that are available that can be customized.
Dashboard > Settings > Media
-
That’s excellent – very helpful. Apologies for the basic question, but I don’t think I’ve been able to access the “admin” page before. I can get to the dashboard, but the admin page has a lot more functionality in it. How do I access it directly? Your link got me there directly, but I can’t seem to figure out how to navigate there when I log into my wordpress account to manage my page.
-
re: reaching your dashboard
The Admin login link for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/http://chassis001.com/wp-admin
Bookmark that link to your dashboard please.
-
-
-
Tried without success. Oddly, some images that I had previously uploaded to my media library (not all) now show as broken links as well. I haven’t changed any settings, so not sure what has changed. I’ve tried to reduce file sizes, expand media settings, clear the cache, use a different browser, update flash, etc. Will have a fresh look tomorrow.
-
Don’t understand what changed or what happened, but the images are accessible now and I was able to insert them into a post. Guess it works again but very puzzled what happened and what changed to resolve the issue. Thanks for your help.
-
Oddly, some images that I had previously uploaded to my media library (not all) now show as broken links as well.
Don’t understand what changed or what happened, but the images are accessible now and I was able to insert them into a post.
I don’t have a clue what caused that at all. Let’s hope it does not happen again. If it does post into this thread and type modlook into the sidebar tags for Staff help.
- The topic ‘Access to all aspects of Settings menus?’ is closed to new replies.
WordPress.com Forums 