Access to dashboard

  • Unknown's avatar
    mayapublications · Member ·

    Got message that I have do not have access to dadhboard. I am the owner of the site. Liberallin.com

  • Unknown's avatar
    staartmees · Member ·

    Your domain is parked by wordpress.com. I tagged this with modlook to get help from a Staff Member.

  • supernovia · Staff ·

    Hi @mayapublications, we’ve got a couple of issues working against you here:

    1 – you’re not logged in as the domain owner. Can you log out, and log back in as the correct user?

    2 – the actual owner cancelled the domain months ago. So right now no one owns it but the registrar.

    3 – the actual owner also went ahead and deleted their account, further complicating things.

    So right now, we need you to un-cancel the account first. You can do that by responding to the deletion confirmation and letting support know you need it back so you can get the domain back, too. Then we’ll work on the next step.

    Can you respond to the deletion confirmation email first, and let them know the account deletion needs to be reversed?

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