Access to edit my website after changing my user ID, email and password

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  devrakr · Member · Dec 29, 2025 at 5:35 am

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  I changed my user ID, email and password today and tried to enter and edit my paid website. Was told I didn’t have the necessary privileges to access my dashboard. Help!

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  themagicrobot · Member · Dec 29, 2025 at 8:27 am

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  Are you sure you “changed” anything at all rather than creating this brand new (twelve hours old) account here at WordPress.com??

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  robertghetau · Staff · Dec 29, 2025 at 11:16 am

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  Hey there,

  I’ve followed up with you via email so we can continue assisting with identifying the correct account.

  Warm regards,