access to my blog

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  viaggioslow100917 · Member · Feb 17, 2021 at 6:04 pm

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  Hi this is Mara Monti. I have a blog https://viaggioslow.wordpress.com/ but I don.t know why I cannot have access to update a write new posts. I don’t want to open a new blog but to continue with this one. Can you help me please?

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  staff-doublebassd · Staff · Feb 17, 2021 at 7:08 pm

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  Hey there,

  Do you remember the login credentials to the account that the site is under?

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!