Access to my old account
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Hi,
my email I created an gravatar account with was hacked (or something) and I don’t have an access to it anymore. In result I can’t access my gravatar account. What can I do to get there, or simply delete the account?
Lesh -
Hi,
Just so we’re clear, your email was what was hacked, not the Gravatar account? You do not have access to the email address used to create your gravatar account?
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Yes, the whole email account is what I lost… The gravatar still displays my photo, which would like to stop.
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Hello there,
Ok, have you reached out to the email account provider about that?
Ultimately, it would be helpful to regain access to that.
I hope this helps so far.
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Yes, on writing and by phone (months of battling). They say there is nothing they can do – my security answers don’t match anymore and they can’t give me the new password. I can’t even close it, regardless that my Apple ID and other things look like the email.
So… here I am. -
You’ll need to get access to that email address otherwise we won’t be able to help you access your Gravatar account.
However, I suggest reaching out to our Account Recovery team at
passwordhelp@wordpress.comfor further assistance.
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