Access to my site
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Hi, I have a site on .org called thehonestwhisper.ca that I cannot access via login or /dashboard or /wp-admin etc. It says site critical error. How do I resolve this if I cannot sign in?
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Hi,
I just checked out https://www.thehonestwhisper.ca/ .First, am I looking at the correct url?
Second, I’m not seeing a blank site. Just an un-styled site. Below is a screenshot.
hope this helps,
Duncan
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It looks like some sort of cache-ing plugin or site you’re using is causing the issue.
What happens if you turn off that plugin, or turn off the cache-ing?
Duncan
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Can you access the site via FTP or cPanel?
If so, try changing the
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of the folder in /wp-content/plugins/ containing the plugin.
So if the plugin is called WPO-minify and the folder is /wp-content/plugins/WPO-minify , change it to something like /wp-content/plugins/WPO-minify-bak, for example.
Duncan
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I ended up going into cpanel like you suggestyand just deleting js_composer plugin (it said it was crashing) that was installed on my site. Apparently it gives this issue. It seems more normal now besides some minor cosmetic and cleanups with coding. Thank you!
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I’m glad you were able to make some progress.
However, I see that the site is still blocking access to your theme and plugin files. That’s because the site is being served over https:// ( secure ) , and it is trying to access the plugin and theme files via http:// ( insecure ) protocol.
There’s an easy fix, though. I recommend this plugin, Really Simple SSL;
A couple of clicks, and you should be able to force access to the plugin and theme files via https:// as well.
Hope this helps,
Duncan
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