access to my site unavailable

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  aleoprints · Member · Aug 30, 2018 at 4:08 pm

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  I can not get access to one of my sites – jajjaskids.org

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  staff-zara · Staff · Aug 31, 2018 at 4:28 am

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  Hi there,

  Have you tried to login using the email address or username that is registered to the site?

  If you still have access to the email you registered for the account, you may follow the steps in the article below to reset your password.

  Recover Your Account

  Also, I’m adding a modlook tag for Staff’s assistance on this if required.

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  kokkieh · Staff · Aug 31, 2018 at 6:53 am

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  Hi there,

  That domain is mapped to a WordPress.com site that belongs to the username, jkwebsitedevelop. Please log out of this account, and log back in as that username to access that site.