access to my sites

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  ericacirillo · Member · Dec 2, 2021 at 1:12 am

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  Hello – I cannot access my sites. I logged in via the google one click and I cannot see my two sites – the one referenced above and a connected site.
  I know these two sites are connected to my gmail because I can search my gmail and find previous password reset emails going back to 2018. I cannot do the automatic recovery because I do not have one of the three things needed. Please advise.

  WP.com: Yes
  Correct account: Unknown

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  kokkieh · Staff · Dec 2, 2021 at 6:06 am

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  Hi there,

  Can you tell us the URL of the site(s) you’re trying to access?

  The ericacirillo account you used to post here has been mostly inactive since it was created in 2018, and has never owned any sites with us.

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  ericacirillo · Member · Dec 2, 2021 at 12:19 pm

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  Yes, I have two linked sites: https://ericacirillomccarthy.wordpress.com/
  and https://pwr91stanford.wordpress.com/
  Thanks!

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  fstat · Staff · Dec 2, 2021 at 12:31 pm

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  Hi there,

  Those sites are under a different account than the one you’re currently logged in to. To be able to manage them you need to log in to that other account of yours.

  If you cannot access that other account, please follow our Account Recovery guide:

  https://wordpress.com/support/account-recovery/

  Please note that since the account you’re currently logged in to (@ericacirillo) is linked to your Gmail address, the other one is linked to a different one. Email addresses are unique per WordPress.com accounts.

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  ericacirillomccarthy · Member · Dec 2, 2021 at 1:08 pm

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  Thank you. Your post reminded me of one email account that I was forgetting, so I figured it out and was able to log in using that email. Have a great day!