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Forums / access to my website

access to my website

  • Unknown's avatar
    dvdc531ceaefbb1 · Member · Feb 24, 2025 at 8:31 pm
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    Hello, my name is Davetta, I have a website that was created by a company alpha Design Crew. I was led to believe that WordPress was the host of my website, sdince I was given a username and password and have worked on my website online through WordPress, yesterday the company shut down and my website is down as well. I wanted to migrate the website to you for hosting, but found out that it is hosted by Inmotion Hosting and is still on a operational server through their company and I don’t have the account information which was under Alpha Design. I am out of a lot of money; I am a new small podcasting business and only want access to my already created website and a new hosting platform. my access is listed below along with the server information. Is there a way I can access my website?

    login link: https://letstalkw2w.com/wp-admin
    username : [Redacted by staff]
    password: [Redacted by staff]

    ns-cloud-d2.googledomains.com
    ns-cloud-d1.googledomains.com
    ns-cloud-d3.googledomains.com
    ns-cloud-d4.googledomains.com

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dorstener · Member · Mar 6, 2025 at 9:55 pm
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    hi @dvdc531ceaefbb1,

    While waiting for a reply from WordPress.com support staff, I would advise removing the username and password you provided in your post. Your details are currently visible for everybody on the forum.

    I hope you can solve your issue soon.

  • Unknown's avatar
    staff-oikake · Staff · Mar 7, 2025 at 10:34 am
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    Hello Davetta,

    Thank you for reaching out to us about your situation. For security reasons, we have removed your username and password from your message. We strongly recommend changing your password as soon as possible to ensure the security of your account.

    To assist you further with migrating your website to WordPress.com, we have sent you an email to gather some additional details and discuss the specifics of the migration process. Please reply to the email we sent, and we will guide you through the next steps.

    We’re looking forward to helping you get your site up and running with us and working together!

  • The topic ‘access to my website’ is closed to new replies.

Tags

  • account
  • design
  • payment
  • remove personal info
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 10 months
  • Latest reply from dvdc531ceaefbb1

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