Access to my website after 15 years / account deleted ?!

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  zegattrecovery · Member · Aug 18, 2023 at 5:08 pm

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  I created a site on WordPress 15 years ago : https://zegatt.wordpress.com/ and I am now unable to access it. My original zegatt account indicates it is deleted when I try to connect.
  I had to create a new account (the one I write with presently) to notify about this problem. But so far, none of my attempts to solve it worked.
  I am unable to connect to the website as admin, meanwhile it is perfectly accessible online and working.

  My site was created with an initial email adress A. Last year, I switched this email adress to B. I do believe this might be the cause of the login issue I am experiencing now. But this does not explain why my zegatt account would have been deleted.

  I wrote 2 messages for WordPress support. One from this identifier (associated to the original email adress A). The message was sent on the online support page for access recovery, in English. Its ID is #6688244 – so far no answer.

  The second was adressed in French to help@wordpress.com from adress B (the email that is currently associated to my webpage, that I try to regain access to). The answer directed me to the support forums (in French) where someone suggested me to post here in English (sorry for all those doubles WordPress).

  In the meantime, that person helping me on the forum did visit my webpage and clicked on a “like” : I do receive notifications for likes on the B email adress, the one associated to https://zegatt.wordpress.com/ since last year.

  If you have a solution to regain access to content, editing, publishing on the site, your help will be greatly appreciated. I cannot leave 15 years of inaccessible publiations after all this !

  Thanks a lot for your help

  The blog I need help with is: (visible only to logged in users)

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  zegattrecovery · Member · Aug 19, 2023 at 5:58 pm

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  Problem solved, I have my access back.
  Thank you !