Access to my wordpress

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  juanvicabrera · Member · Jun 20, 2017 at 11:20 am

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  I can’t access to my website. I tryed to update to the wordpress 4.8 and the plugins, but I can’t because it’s been a problem with the leaflet maps marker plugin. How can I uninstall it to solve the problem?

  The blog I need help with is: (visible only to logged in users)

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  dollissa · Staff · Jun 20, 2017 at 5:47 pm

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  Hi juanvicabrera,

  I might need some more information! Are you able to log into your site? Is that what the error is?

  Are you able to visit your plugins page at https://wordpress.com/plugins/suamsport.wordpress.com ? If you can access this page, you can try to deactivate the plugin that you think is causing an error.

  Please let us know if this does not help!

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  brianzed · Member · Jun 22, 2017 at 1:32 am

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  @juanvicabrera,

  Users with sites hosted on WordPress.com never need to worry about updates. We take care of that for you. :)

  It seems like the site you are referring to might be a self-hosted WordPress site from WordPress.org. The support here is only for sites hosted on WordPress.com.

  Here is the difference between WordPress.com and WordPress.org:

  WordPress.com vs. WordPress.org

  You can get further support over at the WordPress.org support forums.

  Another option can be to sign up for the WordPress.com Business Plan so you can install plugins, including the Leaflet Maps Marker plugin.

  Hope this helps!

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  juanvicabrera · Member · Jun 22, 2017 at 10:22 am

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  Thanks @newarkbee and @brianzed for your help! I’ve already solved the problem.