Access to our company profile page

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  pureclaritytechnologies · Member · Dec 14, 2018 at 4:47 pm

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  Hi, when I originally tried to set up out company profile page, I recall having a typo in the email address I used for the confirmation. Because in a rush I entered a type I cannot access the account as I never received the email confirmation. Now I have tried to reaccess it is telling me that username is already taken and cannot be accessed. Please can anyone help?

  Jo

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  darciemg · Staff · Dec 14, 2018 at 5:57 pm

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  What’s the username of that account? Is there a site on the account set up that you want to access, or just a WordPress.com account?

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  pureclaritytechnologies · Member · Dec 17, 2018 at 9:39 am

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  Hi Darciemg

  Its just a wordpress account for our company profile and the username is PureClarity

  I look forward to hearing back from you.

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  darciemg · Staff · Dec 17, 2018 at 9:08 pm

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  The username PureClarity has existed for 9 years, so I have a feeling that’s not the one you want. https://en.forums.wordpress.com/users/PureClarity

  If you were trying to get the username PureClarity, it wasn’t available when you recently tried to sign up and it won’t be possible to get that as a username. However, usernames just determine your WordPress.com login. Try changing your display name on this account. You can do that at https://wordpress.com/me

  Let us know what else you’re trying to do besides create a WordPress.com account if you need more help.